IT Support Engineer (Dynamics 365)
- The Netherlands, Vleuten
- Work experience
- IT
- Full/part time
What will you do?
Are you looking for a challenging role where you can demonstrate your passion for IT? As an enthusiastic IT Support Engineer, you will be responsible for the user support, change & release management of our ERP-system and unified platforms, with a focus on our Dynamics 365 F&O and CE. You are not only a technical expert, but also a proactive partner for users, contributing to the continuous improvement of our IT landscape. Engage in a dynamic, cloud-based environment where you'll leverage cutting-edge Microsoft technologies to future-proof our IT infrastructure. Collaborate within an international team, overseeing stakeholders and driving the success of our pivotal IT projects. Will you become our new IT Support Engineer? Apply now!
Your responsibilities include:
Your responsibilities include:
- Managing user tickets on Dynamics 365 F&O, CE, and related topics through phone and email, addressing both basic and complex inquiries, and resolving incidents efficiently.
- Proactively and effectively supporting (Key) Users in utilizing Dynamics 365 F&O and CE, addressing queries, and resolving issues promptly.
- Ensuring the accuracy of IT manuals and orchestrating changes and releases for Dynamics 365 F&O and CE using Microsoft Dynamics lifecycle services.
- Identifying and suggesting enhancements for Dynamics 365 F&O, CE, and associated applications to improve their functionality and utilization.
- Overseeing user management and associated (security) roles, along with the import and update of product and sales data.
Who are you?
- You hold a minimum MBO 4 qualification with experience in ERP and data migration.
- You have a minimum of 2 years' relevant work experience in roles such as System Analyst, Functional Support, or Support Analyst for an ERP-system.
- You have proficient knowledge of Microsoft Excel and a good command of English.
- Your strengths lie in accuracy, proactivity, and a solution-oriented mindset.
- You possess strong communicative skills.
Who are we?
Verder Liquids is a division of Verder Group; a medium-sized, international family-owned technology company. Over the years we’ve developed within our business segment into a global player due to organic growth and acquisitions. Verder Liquids is an innovative, expanding production and distribution company of industrial and hygienic pump solutions. We have a leadership position in all our niche markets. The basis for the successful and future-oriented development of our company are our employees. We are a team of more than 1,000 colleagues worldwide. With their enthusiasm, expertise and dedication to face every new challenge they represent our most valuable capital.
What do we offer?
In this all-round position, you will come into contact with all aspects of the field and have the opportunity to develop further within our team. We offer a competitive salary matching your qualifications and experience, along with a comprehensive benefits package that includes a commuting allowance, retirement and disability plan, sport facilities, and a vibrant workplace located near Maxima Park. Enjoy daily fresh fruit, delicious coffee, and engaging (digital) Friday afternoon drinks as part of our team.
Interested?
Apply via the application button and send your CV and motivation. For more information about the vacancy, please contact Najat Bouraajaj, Recruiter, +31306779104 or visit www.verder.com and www.verderliquids.com
(W&S) Agencies, if we need you we will call you!
(W&S) Agencies, if we need you we will call you!
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